Products and Services
Effective January 23, 2006, certain product and pricing plan names were changed. For a list of these changes, please click here:
Product Name Changes
Business Connection
Service Level Agreements
The Verizon Enterprise Solutions VoIP SLA and Voice Quality SLA apply to the VoIP service portion of Business Connection. The Internet Dedicated SLA applies to the Internet Dedicated transport provided with Business Connection.
- Internet Dedicated Services SLA
- Verizon Enterprise Solutions VoIP SLA
- Voice Quality SLA
- Verizon Enterprise Solutions VoIP Credit Request Forms
Data Center Colocation
Service Level Agreements
DDoS Shield
The Service Level Agreement for DDoS Shield Can Be Found on Verizon's Service Publication and Price Guide at the following Link
IP Application Hosting
Service Level Agreements
Other Terms and Conditions
IP VPN Services
Service Level Agreements
Internet Dial Services
Service Level Agreements
- Internet Dial Corporate - Corporate Level SLA
- Internet Dial Corporate - Standard Level SLA
- Internet Dial Corporate - Dial Analysis SLA
Software License Agreements
Internet DSL and Internet Cable Services
Service Level Agreements
- Internet DSL and Internet Cable Services SLA
- Internet DSL and Internet Cable Services Credit Requests
Internet Services
Service Level Agreements
Fee Schedules
Metrics
Managed Network Services
Service Level Agreements
Mobile Workforce Manager
License Agreements
Verizon Enterpise Solutions VoIP
Service Level Agreements
- Verizon Enterpise Solutions VoIP SLA
- Voice Quality SLA
- Verizon Enterpise Solutions VoIP Credit Request Forms
Private IP
Service Level Agreements
Metrics
Satellite Services
Service Level Agreements
Metrics
Credit Request Forms
Security Services
Service Level Agreements
- Managed Web Content SLA
- Managed E-mail Content SLA
- Managed Intrusion Protection SLA
- Managed PKI for Remote Access SLA
- DOS Defense
- Managed Firewall - Enterprise and Disaster Site Firewall
Web Center
Service Level Agreements