Manage your enterprise from wherever you are

When it comes to managing your Verizon Business enterprise services, you need access, speed, and control of your key data where and when you want it.

Our electronic service management tools are designed to provide online access to your data, 24 hours a day, seven days a week, with key customer-to-carrier touch points and a wide choice of entry methods – from web-based desktop to system-to-system access through your own applications.

This is the essence of customer enablement and it’s available through three unique services.

Online service management tools
The Verizon Enterprise Center is a useful and environmentally-friendly online service management tool portal that helps you do business with us on your terms – when and where you need to. You can use the Center to place orders, view and pay invoices, create trouble tickets and analytical reports, and monitor and manage your communications services. The Center provides access to near real-time information so you can make informed decisions about your domestic and global networks.

Also, with Verizon Business and Verizon Wireless united on the same portal, large businesses and government agencies experience a seamless online experience with single sign-on to their information via the Center.

System integration to service management tools
eBonding services provide a seamless system-to-system connection that integrates your enterprise activities with our infrastructure benefiting you through automation that makes processes more efficient, allowing you to handle large numbers of transactions, and providing you with access to data right from your desktop.

Electronic billing detail publishing
Our Electronic Data Interchange (EDI) billing services support a variety of electronic file delivery options. Our EDI functionality provides invoices formatted according to public standards and telecom industry guidelines and allows customers to use commercially-available software for re-formatting their EDI invoices – known as “811” transaction sets. High-volume customers can receive large amounts of billing data and automate their monthly bill processing. Billing data also is useful for expense tracking and planning purposes.